The CDC upgrades their mobile app
The CDC created an early child development app, Milestone Tracker, to help parents track their child’s physical, cognitive, and social growth in order to catch developmental challenges (like autism) early on.
Unfortunately, frustrating UI/UX and lack of engaging content or design kept the CDC’s app from ever really catching on.
Once we identified the problem areas in the app’s architecture, we proposed several UX and structural solutions which would address the usability issues that plagued the app.
USER EXPERIENCE &INTERFACE
The foundation of the Milestone Tracker app are the child milestones.
The part of the app the user would use most is the Milestone Checklist, so it was imperative that the navigation and user directions were clear and intuitive. From the proposed milestones section, you could navigate to other milestones and appointments on a timeline.
By highlighting the checklist of important child milestones and recommended actions for “when to act early,” the user was always reminded of the most important to-do tasks: learning how to track their child’s development and how to aid that development.
We also updated the app’s Notes section where users could document specific notes about their child’s progress, Appointments prompts which would remind users to schedule appointments with their child’s doctor at key milestones, and the Info section where users could customize their settings.